Rates

Drop off and Collect (you come to me)

If you can drop your computer with me, my basic fee for fixing it is £35. Just bring the box. The mouse, keyboard and monitor are not needed.

Most jobs are covered by this. If yours is not, I will let you know why, and how much extra it will be, before I start.

If you want a job doing particularly fast (if you need to jump the queue) then I may charge extra, but I will discuss this with you.

Call-Outs (I come to you)

My basic rate to visit you is £45. Most jobs are covered by this. However, if it's going to be a time-consuming job, I may remove the machine to my workshop.

If these don't seem the best rates around then I'd suggest there's a reason: in my experience, many cheap 'experts' are not as expert as they think they are.

I also offer customised support packages. Please contact me if you'd be interested in having me maintain your stuff on a regular basis.

Original Disks

If I have to reinstall your operating system or programs such as Microsoft Office, you need the original disk(s). If you don't, then a new software license may have to be purchased before the software can be activated.

Please note the supply of parts or new software will be charged at cost price.