Rates

Drop off and Collect (you come to me)

If you can drop your computer with me, the basic fee for repair starts from £35. Just bring the tower or laptop. Chargers, mice, keyboard and monitors are not needed.

Most jobs are covered by this. If yours is not, I will let you know why, and how much extra it will be, before I start.

If you want a job doing particularly fast (if you need to fast track) then there may be an extra charge, I will discuss that with you.

Call-Outs (I come to you)

My basic rate to visit you is £45. Most jobs are covered by this. However, if it's going to be a time-consuming job, I may remove the machine to my workshop.

If these don't seem the best rates around then I'd suggest there's a reason: in my experience, many cheap 'experts' are not as expert as they think they are.

I also offer customised support packages. Please contact me if you'd be interested in having me maintain your stuff on a regular basis.

Software

If I have to reinstall your operating system or programs such as Microsoft Office, you need the product code or Microsoft account credentials. If you don't, then a new software license may have to be purchased before the software can be activated.

*The supply of parts or software will be charged at cost price + shipping.*